Privacy Policy

Last updated: 19/12/2025

Sadie Aesthetics is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use and protect your information when you visit our website or engage with our services.

1. Who We Are

Sadie Aesthetics
Email: sadieaestheticsheatons@gmail.com

We operate in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following personal information:

a. Information You Provide

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Information provided when booking appointments via Acuity Scheduling

  • Email address provided for newsletter or marketing sign-ups

b. Booking & Appointment Information

Online bookings are managed via Acuity Scheduling. When you book an appointment, your personal details are processed securely through Acuity in accordance with their privacy practices.

c. Technical & Usage Data

We collect limited information automatically through:

  • Google Analytics

  • Squarespace analytics

  • Cookies (see Section 6)

This may include IP address, browser type, pages visited and general site usage. This data is anonymised where possible and used only to improve website performance and user experience.

3. Health & Medical Information

We do not collect medical or health-related information through this website.

Health information is collected in-clinic only, during consultation, and handled in accordance with professional clinical confidentiality standards.

4. How We Use Your Information

Your information may be used to:

  • Respond to enquiries submitted through contact forms

  • Manage appointments and send appointment confirmations or reminders

  • Send email communications you have opted into (such as newsletters or clinic updates)

  • Improve website performance and user experience

  • Meet legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

5. Email Communications

If you sign up to receive emails from us, you may receive:

  • Appointment reminders

  • Clinic updates

  • Marketing or informational emails

You can unsubscribe at any time using the link provided in our emails.

6. Cookies

Our website uses cookies to:

  • Enable basic website functionality

  • Analyse website traffic and performance

Cookies may be set by:

  • Squarespace

  • Google Analytics

You can manage or disable cookies through your browser settings.

7. Data Storage & Security

We take appropriate measures to protect your personal information and ensure it is stored securely.

Access to personal data is limited to authorised individuals only.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Respond to enquiries

  • Manage appointments

  • Comply with legal or professional requirements

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details above.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.